Privacy Policy

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy. DIY Solar will not sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.

When does DIY Solar disclose the information it collects to outside parties?

DIY Solar does not sell, trade, or rent your personal information to others. Re-Volt may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of DIY Solar, our users, or others.

What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

For whatever reason, we will at the request of a customer delete any information held on our servers about that customer.

How does DIY Solar protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, several layers of encryption and several layers of security to prevent unauthorised access protect all of the sensitive customer data we collect.

Credit Card Details

DIY Solar does not store any credit card information on our servers. All credit card payments are processed securely through the Pay Fast Secure Payment Gateway. Payment by credit card is a very fast way to clear payment meaning there will be less delay, the service does however have a surcharge for up to 5% of the amount charged to the account.

What about 'cookies'?

‘Cookies’ are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the DIY Solar website.

Your Consent

By using our website, you consent to the collection and use of this information by DIY Solar. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.